Privacy Policy - Sony Vellayani

1. Introduction

At SonyVellayani.com, we are committed to protecting the privacy, security, and personal data of our users. This Privacy Policy outlines how we collect, use, store, and share your personal information, and how we uphold data protection principles in accordance with applicable privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We strive to maintain transparency in our processing activities and offer users meaningful control over their data.

2. Scope and Data Controller

This Privacy Policy applies to all personal data collected through your interaction with sonyvellayani.com, including when you browse our website, create an account, make a purchase, or contact us. The data controller responsible for your personal data is Sony Vellayani, reachable via [email protected]. As the data controller, we determine the purposes and means of processing your data and ensure that all data processing activities are lawful and secure.

3. Categories of Personal Data We Process

We process the following categories of personal data:

– Usage Data: This includes data collected automatically when you visit the website, such as browser type, IP address, referring URLs, access times, and session details.

– Account Data: Information that you provide when registering or updating an account, including your full name, address, email address, and telephone number.

– Profile Data: Information relating to your preferences and behaviors, such as language settings, past purchases, browsing history on the site, and interests.

– Communication Data: Records of your interactions with us, including support requests, feedback submissions, and correspondence sent to [email protected].

– Technical Data: Information collected from the devices and systems used to access sonyvellayani.com, including operating system, device model, browser settings, and system configurations.

– Transaction Data: Data concerning payments and deliveries, including billing details, shipping addresses, and transaction history relating to purchases made on sonyvellayani.com.

– Preference Data: Information regarding your marketing and communication preferences, subscription to newsletters, and expressed product interests.

4. Legal Bases for Processing

We process personal data on the following legal bases:

– Legitimate Interests: To administer our website, detect fraud, perform analytics, and communicate with you, provided such interests are not overridden by your privacy rights.

– Contractual Necessity: To fulfill obligations related to purchases, account registration, or other service agreements you enter into with us.

– Consent: When required for optional communications (e.g., direct marketing), we will request your explicit consent, which you may withdraw at any time.

– Legal Obligation: Where processing is necessary to comply with tax, accounting, legal, or regulatory requirements.

5. Your Privacy Rights

Under GDPR and CCPA, you are entitled to the following rights:

– Right of Access: Request access to the personal data we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal information, subject to lawful retention grounds.
– Right to Restrict Processing: Limit our use of your data under certain conditions.
– Right to Data Portability: Receive your personal data in a structured, common, and machine-readable format for transfer to another controller.
– Right to Object: Object to processing based on legitimate interest or for direct marketing.
– Right Not to be Subject to Automated Decision-Making: Request human intervention where decisions are made solely through automated means.
– California Consumer Rights (CCPA): California residents have the right to opt-out of the sale of personal information, and to request access to or deletion of their data.

Requests regarding your privacy rights may be submitted to [email protected].

6. Security Measures

We implement industry-standard security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or loss. These measures include but are not limited to:

– SSL encryption of all data transmissions;
– Role-based access controls and authentication protocols;
– Routine data backups and disaster recovery systems;
– Ongoing staff data protection training and audits;
– Secure payments processing through third-party providers.

7. International Data Transfers

Your personal data may be transferred to, stored in, or accessed from jurisdictions outside your country of residence. Where applicable, such transfers are safeguarded using Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms to ensure adequate data protection.

8. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

– Usage and Technical Data: Up to 12 months from collection for analytics and diagnostics.
– Account, Profile, and Transaction Data: Retained for the duration of your account and up to 6 years thereafter for tax and contractual obligations.
– Preference and Communication Data: Retained for 2 years unless you withdraw consent or unsubscribe earlier.

9. Cookie Policy

SonyVellayani.com utilizes cookies and similar technologies to enhance user experience and gather analytics. The cookies we use fall into the following categories:

– Essential Cookies: Technically necessary for site operation, such as session management and user authentication.
– Functional Cookies: Store user preferences and enable personalized settings.
– Analytics Cookies: Help us understand user interaction and improve performance, often collected through tools like Google Analytics.
– Performance Cookies: Monitor performance metrics such as load times and error reports.

These cookies do not extract personally identifiable information unless otherwise noted.

10. Cookie Management and Compliance

We are committed to ensuring cookie compliance with GDPR and CCPA:

– Consent: Upon your first visit to sonyvellayani.com, you are prompted to provide or manage your cookie preferences.
– Opt-Out: You may modify your cookie settings at any time via your browser settings or our website’s Cookie Preference Center.
– Do Not Track: We respect browser-initiated “Do Not Track” (DNT) signals where legally required.

11. Children’s Privacy

SonyVellayani.com does not knowingly collect personal data from children under the age of 13. If we become aware that such data has been collected without appropriate parental or guardian consent, we will take steps to delete it promptly and implement preventive controls.

12. Policy Updates and User Notification

We reserve the right to update, modify, or amend this Privacy Policy to reflect changes in legal requirements or our data practices. Updates will be made available on sonyvellayani.com under the Privacy Policy section. Where appropriate, we will notify users through email or platform alerts. Continued use of the website following such updates constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us at:

Email: [email protected]
Website: https://www.sonyvellayani.com

We are dedicated to maintaining full compliance with applicable data protection laws. Should you have privacy concerns or wish to file a complaint, we encourage you to reach out to us directly at the contact email above.