Privacy Policy for sonyvellayani.com
1. Introduction
We at sonyvellayani.com are committed to protecting and respecting your privacy. Your trust is paramount, and we are fully dedicated to safeguarding the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and secure your information in accordance with prevailing data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to maintaining the privacy, integrity, and security of your personal data at every stage of your interaction with our website.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through your use of our website, sonyvellayani.com, and any related services. For the purposes of data protection laws, sonyvellayani.com acts as the data controller in determining how your personal data is processed. All inquiries regarding this Privacy Policy and the handling of your data should be directed to our data protection contact at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about your browsing patterns on sonyvellayani.com, such as IP address, device identifiers, browser type, operating system, referring URLs, clickstream data, session duration, and interaction with site features.
b. Account Data
Covers details you provide upon creating an account or making a purchase, including your name, billing and shipping addresses, email address, and telephone number.
c. Profile Data
May include your preferences, buying behavior, saved items, interaction history, and other profile configurations relevant to your experience on sonyvellayani.com.
d. Communication Data
Encompasses data contained in messages sent to us via contact forms, email correspondence, or customer support channels, including timestamps and content of communications.
e. Technical Data
Relates to the device and technology you use to access sonyvellayani.com, such as device type, hostnames, system and browser settings, and diagnostic information.
f. Transaction Data
Includes payment gateway records (processed via secure third-party services), transaction history, delivery tracking details, and billing confirmation.
g. Preference Data
Comprises your selections regarding newsletters, marketing outreach, product preferences, and opt-in consents.
4. Legal Bases for Processing
We process your personal data only when we have a lawful basis for doing so under applicable data protection legislation. These legal bases include:
– Consent: Where you have clearly agreed to our processing of your personal data for a specific purpose, such as subscribing to a newsletter.
– Contract: Where processing is necessary to fulfill our contractual obligations with you (e.g., to deliver products and services).
– Legitimate Interest: Where we have a business interest that is not overridden by your privacy rights (e.g., to improve our website or prevent fraud).
– Legal Obligation: Where processing is required for compliance with a legal obligation to which we are subject.
5. Your Rights
Under GDPR and CCPA, you are entitled to:
– Access: Request a copy of the personal data we hold about you.
– Rectification: Request that we correct inaccurate or incomplete data.
– Erasure: Request deletion of your data under certain circumstances.
– Restriction: Request limiting processing of your data under specific conditions.
– Portability: Receive your data in a structured format and, where technically feasible, transmit it to another data controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement industry-standard security measures to ensure the confidentiality, integrity, and availability of your personal data, including but not limited to:
– Data encryption in transit and at rest.
– Secure access controls and authentication mechanisms.
– Regular system patches and security audits.
– Staff training on privacy awareness and secure data handling.
– Secure daily backups and disaster recovery protocols.
7. International Data Transfers
Where necessary, your personal data may be transferred to and processed in countries outside of your residence, including countries that may not provide the same level of data protection. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data and ensure compliance with applicable privacy standards.
8. Data Retention
We retain your data only for as long as it is necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. Specific retention periods include:
– Account Data: retained for as long as your account remains active and up to 3 years thereafter.
– Transaction Data: retained for 7 years for financial compliance.
– Communication and Support Data: retained for up to 2 years.
– Technical and Usage Data: retained for 12 months unless part of ongoing analysis or monitoring.
– Preference Data: retained until consent is withdrawn or profile is updated.
9. Cookie Policy
sonyvellayani.com uses cookies and similar technologies for various purposes:
– Essential Cookies: Required for core site functionality and navigation.
– Functional Cookies: Enhance site customization and user preferences.
– Analytics Cookies: Support performance monitoring and website improvements.
– Performance Cookies: Help evaluate system responsiveness and usage patterns.
10. Cookie Management and Compliance
In accordance with GDPR and CCPA, we provide full transparency and control over cookie use. Upon your first visit to sonyvellayani.com, you will be prompted to accept or reject non-essential cookies via our cookie banner. You may also configure your browser settings to manage cookies or withdraw consent at any time, without affecting site usability.
11. Special Protections for Children Under 13
sonyvellayani.com does not knowingly collect or solicit personal data from children under the age of 13. If we are informed or discover that we have inadvertently collected such data, we will take immediate steps to delete it. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at [email protected].
12. Policy Updates
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Any significant changes will be communicated through appropriate channels such as website notices or email where applicable. Continued use of sonyvellayani.com after such updates constitutes acknowledgment and acceptance of the current policy terms.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us via email at:
We are committed to full compliance with all applicable data protection regulations and are here to assist you with any privacy-related concerns.